# Support Contact

## App Support

- App Name: `Presensi Mobile`
- Support Email: `support@yourdomain.com`
- Support URL: `https://yourdomain.com/support`
- Company: `Replace with legal company name`

## Suggested Support Scope

Support should be able to help users with:

- Login/access issues
- Attendance problems
- Leave or overtime submission issues
- Approval workflow issues
- Profile update/document upload issues

## Internal Escalation

Suggested escalation path:

1. Level 1: admin/support operator
2. Level 2: HR / application admin
3. Level 3: technical team / developer

## App Review Contact

Prepare the following specifically for Apple reviewer access:

- Reviewer test username
- Reviewer test password
- Notes about which features are role-restricted
- Notes about GPS/camera/selfie requirement